Refund Policy

We want you to be happy with Chat Exporter. This Refund Policy explains when and how you can request a refund for a paid plan purchased from anuis258.

1. 7-Day Money-Back Guarantee

If a paid plan does not work out for you, you may request a full refund within 7 days of your original purchase. Contact us within that window with the email you used to buy, and we will process it.

2. How to Request a Refund

• Email us at anuis2508@gmail.com with the email address used for the purchase and your order number, or
• Use the customer portal link in the purchase receipt sent to you by Paddle or Lemon Squeezy, our Merchant of Record.

Refunds are issued to the original payment method by Paddle or Lemon Squeezy and typically appear within 5–10 business days, depending on your bank or card provider.

3. Renewals

For automatically renewing subscriptions, you can cancel at any time before the next billing date to avoid being charged again. If a renewal charge was unexpected, contact us within 7 days of the renewal and we will review your request.

4. Exceptions

We may decline a refund where there is evidence of abuse, fraud, or a violation of our Terms of Service (for example, attempting to bypass license checks or repeatedly purchasing and refunding). The free plan is always available so you can evaluate the product before paying.

Exports deliver their value the moment they are made, so a refund request after substantial use of a paid plan — for example, a large number of exports within the refund window — is reviewed individually and may be partially refunded or declined.

5. Chargebacks

If you have an issue with a charge, please contact us first — we are happy to help and most issues can be resolved quickly. Filing a chargeback without contacting us may result in your license being revoked.

6. Contact